Our Philosophy
Our Philosophy
The Golden Rule is the cornerstone of every interaction we have. We firmly believe in treating others the way we want to be treated by using specific skills to conceptualize effective packaging solutions and execute them with integrity and reliability. When your business becomes a Selecpac USA client, you gain access to the full gamut of expertise, experience, and supplier partnerships that we offer.
We believe in bringing everything to the table and we do whatever it takes to support our customers and their project objectives. We take on many roles and offer a full suite of services that significantly reduce project burden for our clients.
We offer these services because it is in our heritage – stemming from generations of sales experience, strong values, and a calling to make things better for people and their enterprises.
A Business Built on Relationships
Business relationships aren’t complicated. A great experience leads to a great relationship that leads to future collaboration. Our clients know they are working with a trusted and reliable resource that enables them to get more things done in a shorter period of time while ensuring success of the project. We build our client relationships on three pillars of success:
Take a walk in the client’s shoes. We have a clearly aligned priority to put the needs, wants, and desires of our clients first. We actively listen and work to understand our clients’ objectives, provide solutions that really fit, and keep ourselves open to different thinking to consistently improve with every experience. We walk alongside our clients through every step of our projects.
If there’s a will, there’s a way. Making opportunities and solving problems involves hard work. At Selecpac USA, we do not give up and ignore the hard stuff. We work through several iterations of the final specifications, layout, and plan as necessary to overcome all obstacles. Strong relationships with both our clients and supplier partners ensure all parties can work through issues without interruption or sacrifice to the project.
Do the right thing. At the end of the day, we work to do what is right for the customer, always. We put our relationship with our clients first and dollars second.